Privacy Policy

1. Introduction

Welcome to IP Route We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our IT services. By using our services, you agree to the practices described in this policy.

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2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Information such as your name, email address, phone number, and billing details that you provide when you sign up for our services or contact us.

• Service Usage Data: Information about your use of our services, including service interactions, technical data, and usage patterns.

• Technical Data: Data related to your devices and systems, such as IP addresses, browser types, and operating systems, which help us maintain and improve our services.

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3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To deliver and manage the IT services you request, including support and technical assistance.

• To Improve Our Services: To analyze usage patterns and enhance the quality, functionality, and performance of our services.

• To Communicate with You: To send you updates, notifications, and promotional materials related to our services. You can opt-out of marketing communications at any time.

• To Process Payments: To handle billing and payment transactions securely.

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4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

• With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as payment processors and technical support partners. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

• For Legal Reasons: We may disclose your information if required by law or to comply with legal processes, enforce our terms and conditions, or protect the rights, property, or safety of IP Route , our clients, or others.

• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the new entity. We will notify you of any such transfer and its implications for your data.

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5. Data Security

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection against all threats.

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6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When your information is no longer needed, we will securely delete or anonymize it.

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7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to, and correction of, your personal information held by us.

• Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the messages or contacting us directly.

• Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and notify you of any significant changes. Your continued use of our services after such updates constitutes acceptance of the revised policy.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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IP Route
York st, Sydney 2000

info@iproute.com.au

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By using our services, you acknowledge that you have read and understood this Privacy Policy.